Welcome to mySolutions  

OUR VISION |

mySolutions strives to provide a complete spectrum of e-Solutions geared towards the specific needs of the business and thus improving the efficient use of technology of our clients.

Through our customer-centric approach, we aim to improve the application of technology investments of our clients, by developing integrated solutions that maximize their return on investment.
HOME ABOUT US SERVICES PRODUCTS PARTNERS ITHUTA TRAINING CONTACT US BBBEE

SERVICES | IBM VAP Solutions.

Directory Services

The mySolutions Directory Services is a tool that was designed to manage the basic requirement for each company to have a staff list available at their fingertips.

Directory Services is a tool developed on Lotus Domino that stores all relevant details of each staff member within an organisation. The tool has an automated integration into any Service Desk Application, Automatic reminders of compliance requirements, e.g. Renewal of Drivers Licenses and provides a complete asset management tool for all IT Assets, utilising daily stock take embedded in the Notes Mail Client. Directory Services provides Mobile Telephone Lists to iPhone’s, Android and iPads.

The design of Directory Services is of such layout that many additional business Applications can utilise the information as a shared system, e.g. Performance Appraisals, Timesheets, Expense Claims, Upgrade Planning and many more.

Domino Installation and Deployment

One of the major challenges faced by any prospective customer is the migration to Lotus Domino and the maintenance of a healthy Domino Environment. During the past 10 years, many repeating challenges prompted mySolutions to develop a strategy and tools to enhance the methodologies utilised by clients to stay abreast of newest technologies and methodologies to run their Collaboration and Messaging Environments.

The mySolutions Domino Installation and Deployment Solution consist of tools (including 3rd party tools e.g. BinaryTree, IOnet) to identify, plan and migrate users from any other mail platform to Lotus Domino, also including automated clean up products to allow for compliance.

One of the major problems encountered with any Mail and Collaboration Environment is the lack of legal compliance. Utilising the mySolutions Framework, any new installation, upgrade and rollout will happen within an accepted framework, ensuring legal and best practice compliance. (e.g. King III) The Domino Installation Tools consist out of pre designed documentation (e.g. Policies and Procedures), Migration Tools, System Technical Design Services (e.g. Server Hardware, VMServices, Network Layouts), Platform Design Services, physical Installations Services of Servers, Operating Systems (including the best practice configurations as per IBM Redbooks) and Post installation performance tuning and monitoring.

QuickR Installation and Deployment

One of the major challenges faced by any prospective customer is the migration to a Document Management System and the maintenance of a healthy IBM QuickR Environment. During the past 10 years, many repeating challenges prompted mySolutions to develop a strategy and tools to enhance the methodologies utilised by clients to stay abreast of newest technologies and methodologies to run their Document Management Environments.

The mySolutions QickR Installation and Deployment Solution consist of tools (including 3rd party tools e.g. IIUI, IOnet) to identify, plan and migrate users from any other document management platform to Lotus QuickR, also including automated clean up products to allow for compliance.

One of the major problems encountered with any Document Management Environment is the lack of legal and best practice compliance. Utilising the mySolutions Framework, any new installation, upgrade and rollout will happen within an accepted framework, ensuring legal and best practice compliance. (e.g. King III)

The QuickR Installation and Deployment Tools consist out of pre designed documentation (e.g. Policies and Procedures), Migration Tools, System Technical Design Services (e.g. Server Hardware, VMServices, Network Layouts), Platform Design Services, physical Installations Services of Servers, Operating Systems (including the best practice configurations as per IBM Redbooks) and Post installation performance tuning and monitoring.

Social Business Engage – VAP

mySolutions, an IBM Premier Business Partner has long been supplying first in class service to its clients since its inception in 2003. Through its high level of skills in the IBM (formally Lotus) Notes and Domino environment deployments, development, administration and support, mySolutions has consistently delivered a social and collaborative experience long before the terminology of Social Business came about.

mySolutions has previously offered an inclusive Domino directory services, Domino installation and deployment and a fully comprehensive Quickr solution.

As the technology and demands of clients have changed, so have the service offerings around IBM Social Business from mySolutions. While supporting IBM Notes and Domino as class-leading solutions, mySolutions has developed the Social Business Engage offering – a holistic and fully comprehensive Social Business solution, proposing more than any single product can alone, and creating new and improved value for clients.

The Social Business Engage solution has its foundation in IBM Connections, but contains components including IBM Notes and Domino, Sametime, Content Management, Security, Device Management for Mobile and for advanced and integrated clients, Enterprise Marketing Management.

The specific product groups include:
  • Messaging and Collaboration – IBM Notes/Domino
  • Social Software and Unified Communications – IBM Connections
  • FileNet – Content Manager
  • Security Systems – Tivoli Identity Manager and Tivoli Access Manager
  • Enterprise Marketing Management – IBM Campaign
  • Tivoli Automation – IBM Maas360 and IBM Endpoint Manager
Depending on the requirements of the client, mySolutions can now offer and support a fully holistic and secure social business environment to any size client, and adapt the solution to their requirements and needs. The solution has a high level of integration both within the separate products but also with competitive offerings where the client is satisfied with their current deployment (for example, where they wish to continue to use Microsoft Outlook for their email). Our dedicated service resources have professional experience in adaption the solution to any infrastructure and current environment of the client.

The solution enables an end-to-end engagement. IBM Notes and Domino support the client’s email and application platform with XPages available for web-based development. This then integrates into IBM Connections, whereby the enterprise is seamlessly integrated between application, email and social business platform.

Content Manager then provides advanced content management, especially where the client works with web or digital content and/or needs collection ability for use in the Connections or third party environments. For clients who engage externally with their clients and partners, and wish to communicate and drive, track and analyse business with volume, IBM Campaign is integrated into Connections or an existing CRM system to better drive engagement through an Omni-channel marketing methodology.

The solution is secured from both an identity and access management perspective, which is often needed to align with the clients internal governance requirements. Maas360 is the preferred mobile management and security application for clients accessing the environment remotely or from a mobile device.

The engagement is undertaken through a consultative and service-orientated approach by our experienced team of certified IBM technical and deployment professionals.