Welcome to mySolutions  

OUR VISION |

mySolutions strives to provide a complete spectrum of e-Solutions geared towards the specific needs of the business and thus improving the efficient use of technology of our clients.

Through our customer-centric approach, we aim to improve the application of technology investments of our clients, by developing integrated solutions that maximize their return on investment.
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SERVICES | SMB ICT MANAGEMENT SUPPORT SERVICES

In todayís business world, ICT is one of the major components of a successful business which can cost a firm up to 7% of itís turnover. ICT is normally a neglected area of a business due to the lack of qualified and experienced resources in the South African market. This problem is also fuelled by the general perception that ICT Management forms part of the duties of technically experienced people in an organization. The major disadvantage of such resources is that the general management of ICT will revolve around the technical area and expertise of the individual, which in the long term can have detrimental effects on the firms requirements to perform to the benefit of all shareholders.

mySolutions offers a service to assist firms, especially in the SME market ( up to 5 000 users ), to address all ICT related aspects in a period of one year by training, consulting and assisting ICT Managers. These services are provided by a resource that has more than 13 years ICT Management experience with one of the leading Professional Services Firms in the world. Although the service does not include any technical elements, it will create the space in which all projects, daily tasks and duties are performed in a controlled environment, effectively reducing the risks and costs of ICT operations.

During the one year consulting/training period, the following areas are addressed and implemented:
  • Asset Management/Control
  • Budgeting and Financial Control
  • Business Continuity (Disaster Recovery)
  • Change Control
  • Communications Act
  • Contact Management
  • Contract Management
  • Data Management & Protection
  • Helpdesk Management
  • ICT StrategyIncident Management
  • Legal Requirements
  • Logging & Documentation
  • Project Management
  • Procurement Management
  • Security Standards
  • Standards, Policy and Procedures
  • Software Licensing
  • Vendor Management